JW MARRIOTT HOTEL MEXICO CITY POLANCO, Mexico City – A Smart Stay in the City
About the Hotel
Rooms & Suites
The JW Marriott Hotel Mexico City Polanco offers 314 rooms, including suites with separate living areas. Rooms feature ergonomic workstations, flat-panel Smart TVs, 24-hour room service, and laptop-compatible safes. Some rooms provide views of Chapultepec Park or the city. Suites include additional space, sitting areas, and access to the Executive Lounge with complimentary breakfast and snacks.
Dining Options
The hotel features Xanat Bistro & Terraza, serving Mexican dishes with local ingredients. The Lobby Bar offers 100 varieties of tequila and cocktails. Archiebald is an American-style steakhouse with high-end wines. Tahona Mezcal Room specializes in premium mezcal. Opening in 2024, Corsi will serve Italian and seafood cuisine.
Leisure & Fitness
Guests can use the outdoor pool, a health club with Technogym equipment, and a spa offering massages and organic treatments. The fitness center has large windows for natural light. The hotel also provides a helipad with courtesy transportation, located less than a mile away.
Location & Attractions
The hotel is in Polanco, near Masaryk Avenue, Chapultepec Park, and the National Auditorium. It is a 5-minute walk to the Soumaya Museum and 2 km from Chapultepec Castle. The area includes high-end shopping, restaurants, and nightlife.
Services & Accessibility
The hotel offers 24-hour room service, dry cleaning, and mobile key check-in. Meeting spaces include the Chapultepec Ballroom for events up to 290 guests. Accessible features include roll-in showers, lowered electrical outlets, and service animal accommodations. Carbon footprint is 41.65 kg per room night.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Internet access
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Baggage storage
- Elevator
- ATM/Cash machine
- Hairdresser
Sports & Fitness
- Fitness center
Guest Parking
- Dryer
Services
- Valet parking
- Pet amenities available
- Room service
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Spa & wellness center
- Sauna
- Turkish bath
- Steam room
- Pedicure
- Manicure
- Waxing
- Facial
- Beauty treatment
- Massage
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
I had a delightful stay at this hotel! The rooms were spacious and clean, offering access to a lovely lounge with champagne and beautiful decorations. The price paid was worth it, and I would definitely recommend staying here again.
My stay at the hotel was good but nothing out of this world. The rooms are typical comfortable Marriott rooms, although they are getting a little old. The service was very accommodating and gracious. The location was clean and comfortable, with many restaurants and shops within walking distance. The dining experience was good with lots of variety. The facilities were very nice with a good gym area, sauna room, and pool.
My stay at the hotel was a mix of highs and lows. The rooms, while spacious and boasting a great view of the park, felt a bit dated, and the gym was disappointingly small. On the bright side, the luxurious bathroom and top-notch shower added a touch of class. The staff was friendly and welcoming, although the gym could definitely use an upgrade.
The hotel offers clean and comfortable rooms with unmatched thoughtfulness, making for a very good stay. While nothing extraordinary, it provides a quiet and very comfortable environment. The service is extremely friendly and helpful, with a range of amenities available. The location in the buzzing business center of Polanco couldn't be better, surrounded by great dining options and near the beautiful Chapultepec Park. The dining experience is very good, albeit a bit pricey. The facilities, including the gym, sauna, and pool, are top-notch.
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